Term of service

Welcome to Baseline (“we”, “us”, “our”).
By accessing or purchasing from https://realbaseline.com (“the Site”), you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. Online Store Terms

By using this Site, you confirm that:

  • You are at least the age of majority in your state or country of residence.

  • You will not use our products for illegal or unauthorized purposes.

  • You will not transmit malware, viruses, or any code that may damage the Site.

Any breach of these Terms may result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred unencrypted over networks.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the Site or Service without written permission from us.

3. Accuracy of Information

Although we aim to keep all information up to date, we are not responsible if information on the Site is inaccurate, incomplete, or outdated.
Product descriptions, pricing, promotions, and stock availability may change at any time without notice.

4. Products and Services

We reserve the right to:

  • Limit sales to certain regions (we currently ship to North America and Europe).

  • Limit quantities purchased by individuals or households.

  • Discontinue any product at any time.

Colors and product images are displayed as accurately as possible but cannot be guaranteed due to screen variations.

5. Pricing and Payments

Prices are displayed in USD, GBP, CAD, or EUR, depending on your location. Prices may change without notice.

By completing a purchase, you confirm that:

  • You are authorized to use the payment method provided.

  • The payment information you provide is accurate and complete.

We reserve the right to cancel or refuse any order suspected of fraud.

6. Shipping & Delivery

We ship International.
Estimated delivery times are provided at checkout but are not guaranteed. Delays caused by carriers, customs, or unforeseen events are outside our control.

Risk of loss transfers to the customer once the order is handed to the carrier.

7. Returns & Refunds

We offer 30-day returns on most items.
Details of our return process are explained in our Refund Policy, which forms part of these Terms.

By purchasing from our Site, you acknowledge and agree to our Refund Policy.

8. Third-Party Tools & Links

The Site may include links or access to third-party tools.
We do not monitor or have control over these tools and are not responsible for any third-party content, services, or websites.

Use of third-party tools is at your own risk.

9. User Comments & Submissions

If you submit reviews, photos, comments, or other content (“User Content”), you grant us a worldwide, royalty-free, perpetual license to use, edit, reproduce, publish, and distribute that content.

You agree not to submit unlawful, defamatory, or infringing material.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

We reserve the right to correct errors, inaccuracies, or omissions at any time without notice, including after an order has been submitted.

12. Prohibited Uses

You may not use the Site or its content:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe on intellectual property rights

  • To harass, abuse, insult, harm, or discriminate

  • To upload viruses or malicious code

  • To collect personal information without consent

  • To interfere with security features of the Site

We reserve the right to terminate access for any prohibited use.

13. Disclaimer of Warranties

We do not guarantee that:

  • The Site will be uninterrupted, secure, or error-free

  • Results from the use of the Service will be accurate or reliable

Products and services are provided “as is” and “as available”, without warranties of any kind unless required by law.

14. Limitation of Liability

To the fullest extent permitted by law, Baseline is not liable for any:

  • Indirect or incidental damages

  • Loss of profits, data, or revenue

  • Damages arising from the use of our products, services, or website

Our total liability for any claim shall not exceed the amount you paid for the product.

15. Indemnification

You agree to indemnify and hold harmless Baseline from any claim or demand arising from your breach of these Terms or misuse of the Site.

16. Severability

If any provision of these Terms is found unlawful or unenforceable, the remainder of the Terms will remain valid and enforceable.

17. Termination

These Terms remain effective unless terminated by either you or us.
We may suspend or terminate your access at any time if you fail to comply with these Terms.

18. Governing Law

These Terms and any agreements for services shall be governed by and interpreted in accordance with the laws of the State of Florida, USA, without regard to conflict-of-law principles.

19. Changes to Terms

We may update or modify these Terms at any time.
Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

Questions about these Terms should be sent to:

Baseline
📩 hello@realbaseline.com